Social media is generating a lot of buzz among businesses. Those
who can leverage social networks to distribute business content and increase
the community of advocate for their business experience significant growth in
revenue.
Social media provides a platform for direct communication
between your customers, prospects and employees. What is more, it is a key
driver of content distribution and brand visibility online.
Most businesses need to focus on the major social media
platforms this includes, Twitter, Facebook and LinkedIn.
From my personal perspective it’s not a waste of time;
social media platforms need to be monitored effectively so that they can keep
people updated with whats happening in an organisation.
Social media platforms play an important role in an organisation
first and foremost:
•Customer retention – it builds relationships with existing
and potential customers and thoroughly engages with them. It also helps to get
the opportunity to communicate with people about the things that really
interest them.
•Brand awareness –help people to know more about the company
•Attract target audiences – through the social media
platforms companies can attract more people who then find some useful
information they need.
It is not fairy dust that makes business leads come rushing in for the company. Its Hardwork!!
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